6/18/2023 0 Comments Red kitchen timerPlease contact local customs for clarity and information. Shipping rates are estimated and may depend on different policies and tax rates applied per country. TOV Collection is not responsible for any tax invoice charged on its products. Taxes may apply for imported goods/services and is regulated by the country law. Note that overdue requests may not be accepted. Please submit a ticket by email us within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Usually it takes about 30-60 days to some countries. Shipping time is estimated and commenced from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. If you want to track your order, please click Track Order for information. *Note: Total Delivery Time = Processing Time + Shipping Time Once your order is shipped out, an email notification with international tracking number will be sent to you. Shipment takes approximately 3 - 45 business days to reach destination countries. We offer the express and best quality trackable shipping solution. TOV Collection has a few warehouses located in United States, Germany and China. If items are prepared in 24 hours in your order, we can ship it in one day. It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information. Please note that holidays & weekends are not included. It normally takes 24 - 72 business hours to process your order. However, we will do our best to support your request. Once the payment verified, the order cannot be cancelled or changed within this sort of time. *Note: Some electronic products or furniture might have shipping rate different than the standard shipping rate.Ī confirmation email will be sent to you once the order is authorized and verified. Shipping charges $6.90 on orders up to $80. FREE on all orders over $80. Our default currency is USD, the conversion rate depends on your issuing credit card company used in the transaction. Normally you will receive your order in 3 - 30 business days from the date that it is placed. Our top priority is making sure the items get delivered to our customer in shortest time.
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